Our experienced pilots use current flight deck management techniques to provide relevant, thought provoking and interactive change management techniques to a broad range of sectors. We explore optimising human performance and reducing error by understanding work-place psychology, hierarchies and empowerment.

 
 
 

SUBJECT MATTER
 

 
Plane Icon 2.jpg

In Person & Online Workshops

Choose our easily digestible one hour masterclasses. Each topic has a logical structure, and ideal
for short breakfast / lunchtime meeting. 

Clients can also use highly interactive online training, where the maximum use of ‘break out’ rooms and fascinating case studies, provokes discussion and learning.
 

Plane Icon 2.jpg

Bespoke Keynote Speaking

Our pilots work with the client to tailor a
bespoke product. This fits both any specific internal training requirement, along with event duration.
This service is ideal for small groups focusing
on specific subject material or larger conference audiences with more generic needs.

TYPICAL WORKSHOPS

1. DEBRIEF, FEEDBACK AND SPEAK UP

  • Non emotional, non personal debriefing

  • Routine, respectful feedback

  • Reinforcing the positive, learning from the negative

  • Empowering juniors

2. ERROR, CULTURE AND TRUST

  • Understand when and how errors occur

  • Develop a more positive attitude towards mistakes in the work place

  • Replace blame with a more just and fair culture

 

3. STRESS, FATIGUE AND HUMAN PERFORMANCE

  • Is stress good or bad?

  • Fight flight freeze – the limbic brain takes over

  • Decision making under pressure

  • Cortisol ‘the stress hormone’ – how to control it

  • Understanding fatigue

  • Circadian Rhythm – when is the best time to make crucial decisions

 

4. DECISION MAKING UNDER PRESSURE

  • Slow logical thinking and its limitations

  • Interruption management in a busy office

  • Strategies to deal with social communications

  • Fast intuitive decision making and its dangers

  • How cognitive bias effect our decision making

 
 

5. LEADERSHIP AND BEHAVIOUR

  • Autocratic, laissez faire, inclusive leadership styles

  • Mood contagion within the team

  • How to resolve conflict with difficult clients and colleagues